Cant download issues

I purchased a one year subscription and have been able to only download one issues. The other issues that have been released since the purchase of my subscription wont even show up in the app. Have tried everything suggested in the f & a and nothing has worked. Sent multiple emails to support with no response. Paid for a full year and only received one issue. Waste of money and frustrating.

Warrickjay about Luxe Interiors + Design, v7.0.65